Guidelines for Digital Communications
In E-communication (email, Discussion Forums, Blogs, etc) the traditional verbal and non-verbal cues such as tone, inflection, body language, and gestures are missing and thus the chances of misunderstanding or mis-communication are increased. The following etiquette for online communication will foster the clear and invitational style of communication we all desire and expect from one another. Guidelines are listed below.
- Avoid ad hominem attacks. Attack ideas, not the person expressing the ideas.
- Avoid personal agendas. If you have issues with individuals or college policies and procedures, pursue these through the appropriate college channels.
- Be cautious with sarcasm and humor. Others may not share your sense of humor and expressions you find commonplace may be offensive to others.
- Be cautious with the content of your communication. Assume the content of what you write may be forwarded or become public.
- Do not use profanity or obscenities. This is unprofessional and inappropriate for any college related communication.
- Respect the diversity of ideas and opinions. View your communication as part of a panel discussion and not a pulpit.
- Provide a sound rationale for your position. Appeal to facts and reasons to defend your position. Avoid emotive language.
- Verify the information you pass on. This will prevent chain-letter and gossipy-type mischief.
- Do not use all upper case letters. It is the equivalent of screaming.
- Do not use all lower case letters. It is the equivalent of mumbling.
- Proofread and edit messages before sending. Do not rely solely on spell check.
- Use proper grammar and syntax. Avoid sentence fragments and errors in paragraphing and punctuation.
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